Are you looking for a role that will challenge you? Can you see yourself acting as the main contact to answer routine questions, and obtain and provide information to stakeholders? Do you like to conduct audits on records filed by client groups and document controllers, reporting errors, and directing the client groups to make the necessary corrections? If you answered yes, then this may be the job for you! Apply to our Senior Documents Controller role today!
What will you be doing!
- Registering, reviewing Functional Documents (i.e., Management System documents and Conduct of Operations documents), coaching client groups on the type of content expected in each template, and articulating document hierarchy.
- Ensuring information assets are filed following procedures, policies, and processes.
- Acting as the primary contact to answer routine questions, obtain and provide information to stakeholders, interpreting Information Management procedures, protecting information, and managing retention/disposition of information, both within and outside the branch, ensuring timely and accurate responses.
- Conducting audits on records filed by client groups and document controllers, reporting errors, directing client groups to make necessary corrections (or doing so themselves where applicable), troubleshooting workflow issues, and handling exceptions.
- Maintaining deliverables schedule, preparing aging/status reports for client groups, conducting cause analysis when issues arise, and working with team members to implement solutions to remediate issues.
- Formatting large documents on behalf of the client, including building simple forms.
- Providing backup support to other sections or roles within the same section.
- Acting as the primary contact to answer routine questions and obtain and provide information to stakeholders within and outside the organization, ensuring timely and accurate responses.
- Providing general assistance to the staff within the department by issuing and/or filing correspondence.
- Other duties as assigned by your manager.
What we are looking for:
- Education
- Successful completion of post-secondary education with 3-5 years of related experience or document control certification.
- Experience
- 3-5 years of related experience or at least 10 years of progressing document control experience.
- Knowledge, Skills & Abilities
- Advanced knowledge of Microsoft Office Suite and Adobe to filter reports, capture documents in PDF format, format documents and prepare them for archival, modify existing procedures and create flowcharts.
- Advanced knowledge of electronic document management systems to search for, validate, process, issue, and archive documents.
- Demonstrated practical knowledge of industry-specific/ best practice document control, records management and archival standards.
- Detail-oriented to identify discrepancies and errors in formatting and coding of documentation and any inconsistencies in metadata and records.
- Oral and written communication skills to interpret existing procedures to customers and coworkers.
- Ability to engage clients at all levels of the organization with tact and courtesy.
- Security Clearance Eligibility Required
- Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3-5 years of verifiable history in Canada, Australia, New Zealand, the United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's “Standard on Security Screening” and the “Policy on Government Security.”
Why CNL?
Does working with a team across Canada to advance nuclear science and technology for a clean and secure world speak to you? We're reinventing ourselves to be the pacesetters so we can lead the charge in solving the problems that matter, like building the next generation of clean nuclear and hydrogen energy solutions, developing new and better-targeted cancer treatments, and continuing to lead the world in environmental remediation.
We offer a complete total rewards package :
- Paid time off (vacation, sick, floater & personal);
- Benefits effective day one, that’s right, no waiting period;
- Tuition support
- and a pension!
Do Our Priorities Resonate with You?
- Clean energy for today and tomorrow.
- Restore and protect the Environment.
- Contribute to the health of Canadians.
Location:
CNL’s Chalk River laboratory is nestled in the Ottawa Valley and affords our employees an environmentally pristine area with extensive forests, hills, and numerous small lakes. These support a variety of wildlife typical to the southern edge of the Canadian Shield. Many surrounding towns, such as Pembroke, Petawawa, and Deep River, provide unparalleled outdoor adventures at your doorstep!
CNL works with employees across Canada to enable a remote workforce where possible. Our work-from-home employees are provided with the equipment required to be successful: laptop, monitor, external keyboard and mouse, etc. Of course, we always love a visit to the site when possible!
CNL is committed to providing an atmosphere free from barriers that promotes equity, diversity, and inclusion in achieving our mission. CNL welcomes and celebrates employees, stakeholders, and partners of all racial, cultural, and ethnic identities. Please read here for more on our DE&I Commitment.
CNL also supports a workplace environment and corporate culture built on our Core Values: Respect, Teamwork, Accountability, Safety, Integrity, and Excellence. These values encourage equitable employment practices and career prospects, including accommodations for all employees.
CNL is committed to being an equal-opportunity employer. If you require accommodation measures during any phase of the hiring process, please indicate via our ATS when applying. All information received regarding accommodation requests will be kept confidential.
The Chalk River Laboratories site is located on the unceded and unsurrendered territory of the Algonquin Anishinaabe people. As an organization, CNL recognizes and appreciates their historic connection to this place. CNL also recognizes the contributions that First Nations, Métis, Inuit and other Indigenous Peoples have made, both in shaping and strengthening this community in particular, and this province and country as a whole.
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